Durable and Tidio both cover Marketing & Social. Durable: AI website builder for small businesses, with a built-in CRM, online booking and local SEO tools (Freemium). Tidio: Live chat plus the Lyro AI support agent, popular with small online stores (Freemium). This page compares published facts only; we have not run a head-to-head test.
Durable vs Tidio at a glance
| Durable | Tidio | |
|---|---|---|
| Made by | Durable | Tidio |
| What it is | Durable is an AI website platform built for small service businesses. Describe your business and AI generates the site; then use AI to edit pages, write blog and social posts and research keywords. Paid plans add a custom domain (register one free, up to a $20 value), forms, online booking synced to your calendar, a built-in CRM, Google Business Profile tools and local directory listings. Its pricing page says sites are hosted on Cloudflare and come with a sitemap, structured data and llms.txt. | Tidio is a customer service platform for small businesses and online stores, with live chat, tickets and automated Flows. Its Lyro AI agent answers customer questions from the support content you give it and hands off to a human when needed; Lyro can also be added on its own to Zendesk, Salesforce or other help desks. New accounts start with 50 Lyro conversations, and every plan has a 7-day free trial with no credit card. |
| Good for | Generate a website for a local service business in minutes Take online bookings synced to your calendar Capture and reply to leads in the built-in CRM Have AI write blog and social posts and research keywords | Automate store support questions about orders and shipping Hand off to a human when the AI can't answer Add an AI agent to an existing help desk such as Zendesk |
| Use cases | Marketing & Social, Coding, Image & Design | Marketing & Social, Office & Slides |
| Pricing model | Freemium | Freemium |
| Pricing details | From the official pricing page (2026-11-09, USD): Free $0 (website preview, 300 AI credits in total, CRM up to 10 customers); Launch $25 monthly or $22/month billed yearly (custom domain, register one free up to a $20 value, 1,000 AI credits a month, unlimited bookings, Durable branding removed); Grow $49 monthly or $41/month billed yearly (5,000 AI credits a month, unlimited team members, whole-site translation, $40 domain credit). | From the official pricing page (2026-11-09): Free plan available; new accounts get 50 Lyro AI conversations once; Starter $24.17/month billed yearly (100 billable conversations); Lyro AI Agent from $32.50/month billed yearly (50 AI conversations a month; $39 billed monthly); higher tiers via sales. 7-day free trial, no credit card. |
| Sources | durable.co | tidio.com |
| Last verified |
FAQ
Is Durable or Tidio cheaper?
Durable: From the official pricing page (2026-11-09, USD): Free $0 (website preview, 300 AI credits in total, CRM up to 10 customers); Launch $25 monthly or $22/month billed yearly (custom domain, register one free up to a $20 value, 1,000 AI credits a month, unlimited bookings, Durable branding removed); Grow $49 monthly or $41/month billed yearly (5,000 AI credits a month, unlimited team members, whole-site translation, $40 domain credit). Tidio: From the official pricing page (2026-11-09): Free plan available; new accounts get 50 Lyro AI conversations once; Starter $24.17/month billed yearly (100 billable conversations); Lyro AI Agent from $32.50/month billed yearly (50 AI conversations a month; $39 billed monthly); higher tiers via sales. 7-day free trial, no credit card. Prices change; check the official sites before paying.
Should I choose Durable or Tidio?
Choose Durable if you mainly need: Generate a website for a local service business in minutes; Take online bookings synced to your calendar; Capture and reply to leads in the built-in CRM; Have AI write blog and social posts and research keywords. Choose Tidio if you mainly need: Automate store support questions about orders and shipping; Hand off to a human when the AI can't answer; Add an AI agent to an existing help desk such as Zendesk.
More alternatives to Durable → · More alternatives to Tidio →