Rosie and Smith.ai both cover Marketing & Social, Office & Slides. Rosie: AI answering service for small businesses with minute-based plans, English and Spanish on every call (Paid). Smith.ai: Per-call AI phone receptionist with on-demand handoff to North America-based live receptionists (Freemium). This page compares published facts only; we have not run a head-to-head test.
Rosie vs Smith.ai at a glance
| Rosie | Smith.ai | |
|---|---|---|
| Made by | Rosie | Smith.ai |
| What it is | Rosie answers small-business calls 24/7, takes messages, texts appointment links and detects spam, and trains itself from your Google Business Profile and website. Higher plans book directly on your calendar, do warm transfers (briefing your team before connecting) and waterfall transfers across several numbers. Every plan includes iOS/Android apps, simultaneous calls, 10+ voices, English and Spanish, call summaries, transcripts and recordings, Zapier, and a free website chat widget. 7-day free trial, cancel anytime. | Smith.ai's AI Receptionist answers business calls 24/7, qualifies leads, routes calls, books appointments (Calendly and others) and provides recordings, transcripts and call summaries, with native integrations such as Clio and Zapier. When a call gets complex it can be transferred to Smith.ai's North America-based live receptionists. Billing is per call rather than per minute, and the site says calls from 20 million+ known spam numbers are filtered out before answering and don't count. Month-to-month, no long-term contract; cancelling needs 30 days' notice. |
| Good for | Answer calls for plumbers, HVAC, electricians and other home services Cover after-hours and overflow calls Handle callers in English and Spanish | Answer calls 24/7 and screen new leads for law firms, clinics and other small businesses Cover after-hours and busy-time calls and book appointments AI answers first, complex calls go to a live receptionist |
| Use cases | Marketing & Social, Office & Slides | Marketing & Social, Office & Slides |
| Pricing model | Paid | Freemium |
| Pricing details | Official pricing (2026-11-11, monthly): Professional $49/month (250 minutes); Scale $149/month (1,000 minutes, calendar booking and transfers); Growth $299/month (2,000 minutes). Annual billing gives 2 months free. Website chat free; Website Texting add-on $50/month (25 conversations, then $1 each). 7-day free trial. | Official pricing (2026-11-11): Free $0/month with 25 calls, then $3.00 per call; Pro from $150/month (75 calls, about $2.00 per call; 150 and 300-call tiers too), extra calls $2.17–$2.50; Enterprise from $500/month (300 calls, about $1.67 per call). Month-to-month, no contract. |
| Sources | heyrosie.com | smith.ai |
| Last verified |
FAQ
Is Rosie or Smith.ai cheaper?
Rosie: Official pricing (2026-11-11, monthly): Professional $49/month (250 minutes); Scale $149/month (1,000 minutes, calendar booking and transfers); Growth $299/month (2,000 minutes). Annual billing gives 2 months free. Website chat free; Website Texting add-on $50/month (25 conversations, then $1 each). 7-day free trial. Smith.ai: Official pricing (2026-11-11): Free $0/month with 25 calls, then $3.00 per call; Pro from $150/month (75 calls, about $2.00 per call; 150 and 300-call tiers too), extra calls $2.17–$2.50; Enterprise from $500/month (300 calls, about $1.67 per call). Month-to-month, no contract. Prices change; check the official sites before paying.
Should I choose Rosie or Smith.ai?
Choose Rosie if you mainly need: Answer calls for plumbers, HVAC, electricians and other home services; Cover after-hours and overflow calls; Handle callers in English and Spanish. Choose Smith.ai if you mainly need: Answer calls 24/7 and screen new leads for law firms, clinics and other small businesses; Cover after-hours and busy-time calls and book appointments; AI answers first, complex calls go to a live receptionist.
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